Returns & Shipping

Made to order

Every item in the shop is printed to order — nothing sits in a warehouse. This means your order is fresh off the printer and made just for you, but it also means we need a little extra time before we can dispatch.

Dispatch times

We aim to print and dispatch all orders within 3–5 working days of payment being confirmed. During busy periods (school holidays, Christmas) it can occasionally take a day or two longer — if this affects your order we will email you to let you know.

Once dispatched you will receive a confirmation email. We currently ship via Royal Mail.

Delivery

UK orders

Choose your delivery option at checkout:

• 📮 Standard post — £3.99 (Royal Mail, 3–5 days after dispatch)
• 🚀 Tracked post — £5.99 (Royal Mail Tracked, 1–2 days after dispatch)
• 🏠 Local pickup — Free (Bishopbriggs — we'll arrange a time by email)

International orders

We do not currently ship outside the United Kingdom. If you are based overseas and would like to discuss an order, please get in touch.

Returns & damaged items

We want you to be happy with your order. If something arrives damaged or there is a fault with the print, please contact us within 14 days of delivery and we will arrange a replacement or refund at no cost to you.

To report a problem, email hello@fins3dprints.co.uk with your order details and a photo of the issue.

Because each item is printed to order, we are unable to accept returns simply because you have changed your mind. This does not affect your statutory rights under the UK Consumer Rights Act 2015.

Questions?

If you have any questions about your order, delivery, or our returns process, please use the contact form or email us at hello@fins3dprints.co.uk. We aim to reply within one working day.